Festival of Giving Trees - Please read these important terms
Event Name
Festival of Giving Trees
Drawing Day
Sunday (Final day of event)
Venue
La Salle Reception Center - Lower Level
Check-In Desk located at Lower Level
⚠️ Important: Building Access
The facility is only rented for the event day. All prizes MUST be claimed before the building closes and we vacate the premises. We cannot store prizes or arrange pickup after the event ends.
✓ Won a VOUCHER or CERTIFICATE prize? Great news - you DON'T need to come to the venue!
What this means for you:
💡 Why? This helps reduce crowding at the venue so winners of physical prizes (trees, raffle items, special items) can pick up their prizes more easily. Everyone wins!
Simply click "Claim Your Prize" on the homepage, enter your confirmation code and mailing address, and we'll handle the rest. Most rules below apply ONLY to physical prize pickup at the venue.
Physical prizes MUST be picked up on the drawing date within 30 minutes of established contact. Failure to claim prizes within this window may result in forfeiture and prize redistribution.
Note: This 30-minute requirement does NOT apply to voucher/certificate prizes which are mailed.
All raffle entries must meet the following requirements to be eligible.
👤 Age Requirements:
✍️ Handwriting Requirements:
📱 Text Message Requirements:
Why this matters: If we cannot read your entry information or if your phone cannot receive text messages, we cannot contact you if you win. Ensure all information is legible and provide a mobile number capable of receiving SMS.
✓ Reminder: Voucher/Certificate winners can skip this section - you don't need to come to the venue!
Winners of PHYSICAL PRIZES (trees, raffle items, special items) must pick up their prizes on the drawing date within 30 minutes of established contact.
📞 Contact Process:
⏱️ Timeline Example:
5:00 PM - You receive winner notification text
5:15 PM - Deadline to respond (15-minute response window)
5:20 PM - You reply "Yes" (contact established)
5:50 PM - Pickup deadline (30 minutes from when you responded)
6:20 PM - You arrive at the check-in desk
6:25 PM - You are checked in to receive your prize
6:55 PM - The building closes and we must vacate the premises
7:00 PM - You are unable to pick up your prize
7:00 PM - The prize is forfeited and redistributed
7:00 PM - The prize is redistributed to the next winner
Important: Keep your phone accessible, charged, and with good reception during the event!
What to do if you experience technical issues with notifications:
⚠️ Before the Event - Check Your Phone:
🔧 Common Issues:
Note: We are not responsible for issues caused by phone settings, carrier problems, or incorrect contact information provided on entry forms.
Winners may designate someone else to pick up their prize on their behalf.
✅ How to Arrange Proxy Pickup:
Important: The winner (registered phone number holder) is responsible for ensuring their proxy arrives within the 30-minute window. Late proxy arrivals will be treated the same as winner no-shows.
Contact to arrange proxy pickup:
Brenda: (508) 479-2350
✓ Voucher/Certificate winners don't need any of this - just provide your mailing address online!
Required items for claiming PHYSICAL prizes at the venue:
📋 Required for Prize Pickup:
📱 How to Access Your QR Code:
💡 Recommended to Bring:
⚠️ Important Notes:
What happens if a winner doesn't claim their prize within the 30-minute window:
🔄 Prize Redistribution Process:
⚠️ Eligibility Consequences: Repeated inability to claim prizes may result in exclusion from future raffle events. We understand emergencies happen, but multiple no-shows may affect your ability to participate in future Festival of Giving Trees events.
Fair Play: This policy ensures that all prizes are awarded fairly and that prizes go to participants who are present and ready to claim them on drawing day.
All prizes are subject to the following restrictions:
Prizes are donated items and services generously provided by local businesses and supporters. We cannot modify prize terms or substitute prizes at winner's request.
The La Salle Reception Center is rented only for the duration of the event on drawing day. We do not have access to the building after the event concludes.
⚠️ Critical: Due to building rental constraints, we cannot store prizes after the event ends. We cannot arrange next-day pickup. We cannot hold prizes at another location. All prizes must be claimed before we vacate the premises at the end of the event.
This is why the 30-minute pickup window and response requirements are strictly enforced. We have no ability to accommodate late pickups due to venue constraints.
As a raffle participant and potential winner, you agree to:
By entering the raffle, you acknowledge that you understand and can meet these responsibilities.
📝 Certificate & Voucher Prizes - Mailed for Your Convenience:
Winners of certificate or voucher prizes do NOT need to visit the venue at all!Simply provide your mailing address online through our "Claim Your Prize" portal, and we'll mail your prize to you.
Benefits of mailing vouchers:
The 30-minute pickup requirement and venue visit rules apply ONLY to physical prizes (trees, gift baskets, physical raffle items, etc.) that must be collected in person.
Emergency Situations:
If you have a legitimate emergency or extenuating circumstance that prevents you from picking up your prize within 30 minutes, please contact event staff immediately.
🆘 Valid Emergency Examples:
📞 How to Report an Emergency:
Organizer Discretion: All emergency situations will be evaluated on a case-by-case basis at the sole discretion of event organizers. We will make reasonable accommodations when possible, but facility constraints may limit our options. Documentation may be required for emergency claims.
Note: "I forgot," "I'm busy," or "I'm too far away" are not considered valid emergencies. Please plan accordingly when entering the raffle.
If you have any questions about these terms, need assistance, or need to report an issue, please contact the event coordinator:
Event Coordinator:
Brenda
Phone: (508) 479-2350
Available during event hours for questions, emergencies, proxy authorization, and general assistance.
📜 Acknowledgment & Agreement
By participating in this raffle, you acknowledge that you have read, understood, and agree to these terms and conditions.
These terms are in place to ensure fair and efficient prize distribution for all participants. We appreciate your understanding and cooperation in making this event successful!
Thank you for participating in the Festival of Giving Trees! 🎄
Good luck, and we hope to see you on drawing day!